Knowledge Base

Our knowledge base helps resolve many common question and issues. If you’re an Autarco Authorized Dealer and looking for support, please login to Helios and visit the dealer knowledge base.

kWh Guarantee

Click here to read more about our kWh guarantee.

Monitoring connection

Click here if you have questions about your monitoring connection.

Choosing a solar brand

10 questions to consider when choosing your solar system

General questions

Here you find answers to your general questions.

Design Software

Click here to learn more about Helios.

Smart Asset Management

Curious exactly what is monitored? Read it all here.

Solar Panels

Read everything about our solar panels.


Click here to discover everything about Autarco inverters.

Mounting Systems

Want to read more about our mounting systems?


Visit our downloads page for the following downloadable PDF’s:

  • Datasheets
  • Manuals
  • Certificates
  • Brochures
  • and more
View all downloads

Unable to find your answer in the knowledge base?

Make sure to get in touch with your installer first who can assist you further in resolving your issues or answering your question. If you’re in need of assistance from Autarco directly then send us a message through the form below.

Create a support ticket